For professionals looking for their next big career move, the Virtual Assistant Operations Lead position at Magic stands out. This is a permanent, full-time job with a monthly compensation of ₱38,000–₱42,000 plus performance bonuses that can push your total to ₱44,000–₱52,000. Add in benefits like HMO coverage, 13th month pay, annual vacation, and paid training, and this opportunity becomes even more attractive. This role is fully remote and best suited for those with at least 2 years of VA/EA experience and proven leadership abilities.

Your Day-to-Day Responsibilities

You’ll be in charge of managing a team of 15–20 virtual assistants, ensuring smooth collaboration with clients. Daily tasks range from coaching team members and monitoring KPIs to running video calls with international clients and jumping in to resolve urgent matters. You’ll need to be tech savvy, comfortable operating across multiple platforms like HubSpot, Slack, Discord, and more. Adaptability and proactivity define this role—thinking one step ahead and quickly troubleshooting issues set great leaders apart here.

Pros of the Role

One of the biggest advantages is the clear growth path. Magic values internal promotion, giving high performers opportunities to move up into operations management or enterprise client success roles. The competitive pay, extensive benefits, and fully remote structure add to the appeal, providing both security and flexibility.

Additionally, the company culture prizes initiative, coachability, and tech-savviness, creating an empowering environment. The training program, while stringent, is paid and accompanied by plenty of support from experienced managers.

Cons of the Role

This job is demanding—expect strict training requirements with zero allowed absences during onboarding, and heavy emphasis on KPIs and performance monitoring every shift. Overnight schedules are standard, and candidates need to be ready for a fast-paced, high-pressure environment.

Applicants must exclusively commit to Magic, with no other VA/EA contracts allowed simultaneously. This focus ensures the company’s high standards but can be a dealbreaker for some freelancers.

Final Verdict

For experienced virtual assistants with leadership experience and a love of finding solutions under pressure, the Operations Lead position at Magic is a smart career move. The pay and benefits are among the best for this field, and the chance to grow your career within a supportive team makes this a top choice for those who meet the requirements.