Inbound Voice Tech Support – High Incentives & Fixed Salary | Adeeba E-Services Pvt Ltd

주요 책임

As an Inbound Voice Tech Support agent at Adeeba E-Services Pvt Ltd, you will address customer issues related to printers, routers, and antivirus software.

Handling inbound calls, diagnosing technical problems, and proposing solutions comprise most of your day-to-day activities.

Your persuasive skills will come into play when selling technical support plans and relevant software products to customers.

It is important to efficiently close your own calls, ensuring each customer receives the support they seek quickly and thoroughly.

You will work full-time, with a six-day workweek and a fixed monthly salary plus impressive incentives for your performance.

Benefits & Advantages

This role offers a stable income with a fixed salary between Rs 12,000-22,000 per month, which is always paid on time.

You can earn significant extra income through daily, monthly, and spot incentives based on your sales and support results.

Staff enjoy generous paid leave, including 24 annual leaves, comp offs, and birthday leaves, offering excellent work-life balance.

No extension of shift timings ensures your time is respected, helping you manage your personal and professional life well.

Additional medical benefits are provided for extra peace of mind, making the job financially and personally rewarding.

Challenges of the Role

Some candidates may find the six-day workweek demanding, especially those adjusting from a five-day schedule.

The role requires prior outbound tech support experience, so beginners might not find it suitable.

You must demonstrate strong sales and closing skills, which may add pressure on less experienced applicants.

UK and US shift timings could affect your routine, requiring adaptability and flexibility in your daily schedule.

Handling tough customers and meeting targets regularly are part of the job, demanding resilience and consistency.

우리의 평결

Adeeba E-Services Pvt Ltd offers a robust opportunity for experienced voice tech support professionals seeking career advancement and higher earnings.

If you have a track record in technical support and sales closure, this position will reward your efforts with salary stability and generous incentives.